In the screen shot below, this Hours of Operation template is about to applied for the September 1st schedule. It shortens the clinic hours from 7 pm to 2 pm. However, there is an appointment scheduled at 6 pm.
Whenever there is an appointment conflict with the newly applied hours, HANDS will let the user know by displaying the Build Conflicts Dialog box.
Scenario 1: Appointment Time Slot Template Conflict
When a new Appointment Time Slot template conflicts with the appointment times of the current schedule, a similar Build Conflict Dialog Box appears with the Outside Hours Conflict.
In this case, the new Appointment Time Slot template has a later starting time than the current template. There is appointment scheduled for 8 AM on the current template that conflicts with the starting time of the new template.
Scenario 2: Appointment Time Slot Template Conflict
When a new Appointment Time Slot template is being applied which has different hours than the Hours of Operation template a conflict message will appear. The Hours of Operation template ends at 5:30 PM, whereas the new Appointment Time Slot Template has a conflicting ending time of 7:00 PM.
A new Appointment Time Slot template must match the start and ending times of the Hours of Operation or Default Clinic Hours, if no Hours of Operation template is applied.
