Help > Module 1: System Administration > Help Desk > System Log Viewer

System Log Viewer

 

 

 

Search System Error Logs

 

1.  Enter search criteria in the search fields. The user can filter results by using any combination of the following fields: Server Name, Ticket Number, Class Name, Service Name, Method Name, and Start and End Date.

 

2.  Click the Search button at the bottom of the page. All system log results matching the search criteria entered are displayed in the bottom section of the page.

 

3.  To view the details of a particular error, click the  (plus icon) on the row for that record. The details window displays.

 

 

4.  The details of the error are displayed in the window. All fields are read only.

5.  To close the details window, click the  (minus icon).

 

6.  To perform a new search, click the Reset button at the bottom of the page.

 

 

HANDS.